Terms of Service

Terms of Service

Last updated: May 2026

Welcome to Turkish Baklava Queen. By accessing or using our website turkishbaklavas.com, you agree to these Terms of Service. Please read them carefully.

1. About Us

Turkish Baklava Queen is an online retailer of authentic Turkish baklava and confectionery products. We ship worldwide from Turkey.

2. Orders & Payment

  • All prices are listed in USD
  • We accept major credit cards and other payment methods shown at checkout
  • Orders are confirmed via email after successful payment
  • We reserve the right to cancel orders in cases of pricing errors or stock unavailability

3. Shipping

  • We ship internationally to most countries
  • Delivery times and costs are shown at checkout
  • Risk of loss transfers to the customer upon handover to the carrier
  • We are not responsible for customs delays or duties imposed by destination countries

4. Returns & Refunds

As our products are perishable food items, returns are only accepted for damaged or incorrect items. Please refer to our Refund Policy for full details.

5. Product Descriptions

We strive to accurately represent our products. Colors and packaging may vary slightly from images shown. We reserve the right to modify product availability without notice.

6. Intellectual Property

All content on this website — including images, text, and logos — is the property of Turkish Baklava Queen and may not be reproduced without permission.

7. Limitation of Liability

To the maximum extent permitted by law, Turkish Baklava Queen shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

8. Governing Law

These Terms are governed by the laws of the jurisdiction in which we operate. Any disputes shall be resolved through good-faith negotiation before any legal proceedings.

9. Changes to Terms

We may update these Terms at any time. Continued use of the website constitutes acceptance of the updated Terms.

10. Contact

For any questions regarding these Terms, contact us at: huseyin.can.eskar@kayraexport.com